New College Grad - Business Analyst, Digital Workplace

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Digital Workplace organization enables technology experiences that help Micron employees work efficiently, collaborate effectively, and stay productive around the globe. By supporting digital transformation, service excellence, automation, and employee experience initiatives, the team drives continuous improvement across workplace technologies and IT services.

As a Business Analyst, you will support Digital Workplace initiatives that improve how technology services are delivered and experienced across Micron. You will partner with technical and business teams to analyze processes, gather requirements, evaluate data, and support projects focused on service delivery, operational excellence, automation, and employee experience.

Responsibilities

• Support the analysis, planning, and execution of Digital Workplace projects and continuous improvement initiatives.

• Gather, document, and maintain business requirements, process flows, user stories, and functional specifications.

• Analyze operational metrics, service performance data, and user feedback to identify trends and opportunities for improvement.

• Collaborate with cross-functional teams to support process optimization, automation efforts, and successful project delivery.

• Develop reports, dashboards, presentations, and communications to provide insights and support decision-making.

Minimum Qualifications

• 0-2 years of relevant experience through internships, co-ops, research projects, or professional experience in business analysis, information technology, digital transformation, operations, process improvement, or related areas.

• Bachelor's degree in Business, Information Technology, Information Systems, Computer Science, Engineering, or a related field.

• Experience using data analysis and reporting tools such as Excel, Power BI, Tableau, or similar platforms.

• Ability to gather, document, and analyze business requirements, workflows, and operational processes.

• Experience with collaboration and productivity tools such as Microsoft 365, ServiceNow, Jira, Azure DevOps, or similar platforms.

• Strong analytical, organizational, written, verbal, and presentation communication skills.

• Familiarity with AI-enabled tools and large language models (LLMs) such as Copilot, ChatGPT, Claude, or similar technologies.

Preferred Qualifications

• Experience with business process mapping, workflow analysis, requirements documentation, or process improvement initiatives.

• Knowledge of Agile, Scrum, project management, or related delivery methodologies.

• Understanding of IT service management (ITSM), Digital Workplace technologies, employee experience, or technology operations.

• Experience creating and presenting recommendations, project updates, dashboards, or business insights to stakeholders.

• Interest in automation, analytics, artificial intelligence, generative AI, and emerging workplace technologies through coursework, projects, internships, or professional experience.

• Demonstrated curiosity, customer focus, continuous learning mindset, and ability to adapt to new technologies and business processes.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.  Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays.  For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at  [email protected] or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.