Refund Policy

1. General Policy

Control is a digital product that grants access immediately after purchase. Because access is provisioned right away, we do not offer routine or automatic refunds. All sales are generally final unless we choose to make an exception under this policy or applicable law requires otherwise.

2. Monthly Plans

• You may cancel a Monthly plan at any time.
• Cancellation stops future renewals but does not refund the current billing period.
• We do not provide prorated refunds for unused time in an active monthly cycle.

3. Day Pass and Sprint Pass

Day Pass and Sprint Pass are fixed-duration one-time purchases. Once purchased, they are not refundable solely because you changed your mind, did not use all available time, or no longer need access.

4. Billing Errors and Exceptional Cases

If you believe you were charged incorrectly, charged more than once, or experienced a severe technical issue that prevented access to the purchased service, contact us. We may, at our discretion, issue a credit or refund in exceptional cases. Any exception does not create an obligation to provide refunds in future cases.

5. Chargebacks

Please contact us before filing a chargeback. If a payment is disputed or reversed through your payment provider, we may suspend or terminate access while the dispute is unresolved.