Programming Assistant Manager

Redwood Credit Union is seeking a Programming Assistant Manager who will lead and manage the Symitar development team to achieve company goals and initiatives.   Key Responsibilities Management: o Evaluate, coach, develop and motivate Symitar programming team.
o Work with the Programming Manager to recruit, hire, and coach staff.
o Serve as interim leader in the absence of the Programming Manager in providing leadership and direction for the department.
o Work with the Programming Manager to develop and review quality assurance standards and ensure adherence throughout the organization.
o Prioritize and document programming efforts and technical issues. Communicate with IT and Business stakeholders about requirements, status, issues, and opportunities as needed.
o Manage 3rd party vendors providing support, development, analysis, and consulting for core-related projects. Development, Analysis, Support: o Participate on project teams and provide programming and system analysis support.
o Serve as a technical resource to RCU Departments in defining technical requirements for business solutions.
o Supply technical support for issues relating to core system and enterprise applications.
o Make recommendations and provide leadership and IT analysis in solving business problems.
o Lead and execute complex IT projects, conversions, and cutovers upholding Credit Union uptime standards.
o Provide feedback and direction to the programming staff to ensure project completion and quality service standards are met.
o Draft technology plans and requirements for business needs. IT Development and Security: o Ensure proper security of all data housed in systems are being sent from and received by RCU staff to outside partners.
o Evaluate new technologies relating to core business functions and recommend courses of action.
o Respond to audit items and remediate outstanding concerns.
o Evaluate and analyze new and existing functionality to better serve the Credit Union needs.
o Employ project management tools and methodologies in completion of programming projects and initiatives. Other functions: o Develop staff on technological knowledge and understanding.
o Participate in Credit Union functions, community events, community volunteer boards and associations.     Join us and discover why you'll love working at Redwood Credit Union!   ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.   As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.    Why work for Redwood Credit Union? •  21st largest credit union in the U.S. and the largest financial institution based in the North Bay •   Recognized by Newsweek as one of "America's Best Credit Unions 2026" •   Awarded a 5-Star Bauer Rating •  Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026" •   Top Corporate Philanthropists (#24) - San Francisco Business Times •   Voted Best Places to Work in the North Bay 21 years in a row •   World-class Employee Engagement scores •   Rated Superior in Service by more than 90% of Members, surveyed by SF Gate •   Industry leading Net Promoter Scores across the U.S.   

Minimum Qualification: Knowledge, Skills and Abilities

• Advanced knowledge of information systems project management methods and procedures.
• Advanced knowledge of Symitar.
• Knowledge of programming and system integration techniques.
• Knowledge of current supervisory techniques and methods.
• Ability to troubleshoot computer related problems.
• Ability to act independently and make quick decisions.
• Ability to effectively manage multiple tasks and deadlines simultaneously.
• Ability to manage, develop, and implement technology related projects.
• Ability to supervise and coach team members.
• Ability to work weekends and late nights when needed.
• Ability to interact and communicate with outside vendors.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain an effective working relationship with a diverse group of people.
• Ability and desire to work in a team environment.

The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in computer science or closely related field and a minimum of six years of experience in the development and modification of applications, as well as five years of direct work with Symitar.   Compensation: Base starting range: $122,927 to $161,950 annually commensurate with experience. Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.   Redwood Credit Union offers a robust benefits package to our eligible employees including: •  Competitive medical, dental, and vision insurance, mental health offerings •  Employee performance incentive plan • Salary Advancement– Merit increase based on performance • 401(k) program with employer match • Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!   RCU Discounts and Perks: • RCU employees are eligible for a .75% discount off RCU standard collateral auto loans • RCU employees are eligible for a 1% discount on all recreational or boat loan products • 2% discount off Visas and LOC Loans through RCU • 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000. • 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000. • 0% interest on garment, fitness, or home office equipment loan of up to $500 • 100% financing for employee purchased homes!   Physical Requirements: • Ability to stand, bend, stoop, sit, walk, twist, and turn. • Ability to lift up to 50 pounds. • Ability to use a computer keyboard and calculator. • Work environment is indoors; majority of the time is spent sitting at a desk. • Ability to stand for extended periods of time occasionally.   *Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.    Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.                                                                                                       We are an Equal Opportunity Employer